Power out? There’s now an app for that
By Judy Pochel For The Beacon-News September 19, 2012 6:56PM
Updated: October 21, 2012 2:39PM
MONTGOMERY — Lost your power in yet another summer — or winter — storm? There’s a smart phone app that can help ease your worries.
A ComEd representative spoke to the Montgomery Village Board this week about a new program that will help residents in the event of a power outage.
“If you don’t call us, we don’t always know you are out of power,” said Sylvia Rogowski of ComEd.
“We had four very significant storms in 2011. The village of Montgomery fared well, but did have some outages,” she said.
Rogowski said more than a million people were without power during one significant storm last year.
The new program allows residents to log onto the company’s website to register their accounts. During a power outage, they can simply log onto the smart phone account to report the outage and get information regarding the source of the outage and the estimated time for the power to come back on.
Also from the site customers can view their account summary and history; manage payments including budget billing, automatic payments and one-time payments, report a meter reading and find locations to make payments in person.
“This is available to all our customers, it helps to spread awareness,” said Krissy Posey, spokesman for ComEd.
To download the free application customers can visit https://www.comed.com/app or search “ComEd” in the smartphone’s application store. You can also sign up for a two-way text message system that allows customers to report their outage and enables the company to text restoration back to customers.