Updated: February 10, 2014 11:59AM
White Castle — famous for its sliders and 24-hour service — has closed its restaurant on Randall Road in Batavia.
“Despite our best efforts, we were not able to achieve a level of sales that would allow us to continue operations in that neighborhood,” spokesperson Jamie Richardson said Wednesday.
The site, with the signature White Castle-style architecture, recently closed its doors after years of serving customers along that stretch of Randall Road.
“It is always one of the most difficult decisions to make. We were there for 12 years,” Richardson said.
Richardson said White Castle does own the property and at some point it will be listed for sale on the real estate market.
Batavia Mayor Jeff Schielke said the city was not notified of the closing. Although no one likes to hear of a business closing, City Hall continues to hear from other businesses interested in locating on Randall Road, the mayor said.
“We have other restaurants kicking the tires,” Schielke said.
Richardson said everyone in the restaurant industry these days is struggling with the same factors, mainly escalating food costs.
“Food costs are the highest they have been and it is a more competitive environment than it ever has been,” Richardson said.
According to the corporation, E.W. Ingram and Walter Anderson in 1921 founded the company and a few years later incorporated.
“While we continue to do well as a family-owned business for 92 years, in this neighborhood we just were not able to have the sales levels we had hoped for to continue with operations,” Richardson said.
“We also know that we have 10,000 team members around the country and we have to be able to run the business in a way that we continue to grow and prosper.”
Richardson said the approximately 25 workers employed at the Batavia White Castle have been offered positions in their other locations, as is standard policy for the Columbus, Ohio-based corporation.
There are 80 White Castle stores in the greater Chicago area, including two in Aurora at 1219 N. Lake St. and 444 Route 59. There are also stores in Carpentersville and Lake in the Hills.
“Certainly we hope to continue to be part of our customer’s consideration when they are looking for a place to eat. There are probably things we could have done better,” Richardson said of the sudden closing.